Since wireless keyboards have become increasingly popular, so have the complaints about them. One of the most common problems is that the keyboard will disconnect or seem to disconnect randomly.
On the other hand, the most common issue in Windows displays reconnecting but never connecting. There are a few possible explanations for this and a few possible solutions.
If your wireless keyboard keeps disconnecting and reconnecting in Windows 10, it may be due to battery issues, wireless interference, or driver problems. Try these troubleshooting steps to fix your issue.
- The batteries in your keyboard are low and need to be charged.
- Keyboard batteries have reached the end of their lifespan and need to be replaced.
- The wireless keyboard is not properly plugged into your computer.
- The wireless signal is being interfered with by another electronic device.
- There is something wrong with the wireless keyboard itself.
- Turn off power-saving mode.
- Update keyboard drivers.
1. Low keyboard battery
The first reason your keyboard disconnects could be because the batteries are low and need to be charged. If your keyboard is wireless, it will need batteries to function. Check the batteries and see if they need to be recharged.
2. Dead keyboard battery
Another reason your keyboard keeps disconnecting could be that the batteries have reached the end of their lifespan and need to be replaced. Batteries have a certain lifespan; after that, they need to be replaced. If your keyboard is wireless, check the batteries and see if they need to be replaced.
3. Wireless keyboard plugged incorrectly
If your keyboard is wireless, it will need a receiver to connect to your computer. The receiver needs to be plugged into the computer properly for the keyboard to work. The keyboard will keep disconnecting if the receiver is not properly plugged in.
This solution will only work if your computer doesn’t have an inbuilt Bluetooth module and you’re using an external Bluetooth adapter.
- So first, check if it’s connected properly. After inserting the adapter, you should receive a notification stating an external device is connected to the computer.
- Next, see if it’s visible in your Windows computer’s “This PC” section.
- Lastly, check into the device manager to see if it’s visible or not.
4. Wireless/Bluetooth signal is being interfered
Another reason your wireless keyboard disconnects could be that another electronic device interferes with the wireless signal. Other electronic devices near your keyboard, such as a wireless router or a cordless phone, could be interfering with the wireless signal. Try moving the keyboard away from other electronic devices to see if that solves the problem.
Although, most Bluetooth or wireless adapters support upto 7 devices connected simultaneously. However, it depends on the type of devices that are connected. For example, if it is an audio device, you will usually only be able to connect one at a time. So, disconnect that audio device and then try connecting your wireless keyboard.
On the other hand, if it is a mouse or keyboard, you will usually be able to connect at least one of each simultaneously. The amount of data transferred between the device and the BT host will determine how many devices can be connected simultaneously.
At last, disconnect all connected devices restart your PC, and then only connect your wireless keyboard. If this solves your problem, your Bluetooth adapter cannot handle all devices at a time, and you can either connect other devices with a wire or upgrade your Bluetooth adapter.
5. Problem with wireless keyboard
Another possibility is that the keyboard itself is defective. If the keyboard is not working properly, then it could be causing the disconnections. Try using a different keyboard to see if that solves the problem. If it does, the problem is with the keyboard, and you will need to get a new one.
6. Turn off power saving mode
Although it’s very unlikely that a power-saving mode would cause a problem with wireless keyboard connection. However, if the Windows displaying reconnecting but never connects. Then turn off your computer’s power-saving mode and restart your computer.
To turn off power-saving mode in your Windows PC:
- Type “Settings” into the search bar and open the Settings app.
- Click on “System.”
- Click “Power & Sleep.”
- Under “Related Settings,” click “Additional power settings.”
- Click “Change plan settings” next to the power plan you’re using.
- Click “Change advanced power settings.”
- Expand the “Sleep” section.
- Expand the “Allow wake timers” section.
- Set the “Allow wake timers” option to “Disabled.”
- Click “OK” to save your changes.
7. Update keyboard drivers
Suppose you’ve turned-on auto-updates in Windows 10. It is less likely to be the reason, but some wireless keyboards may not release cloud updates to the drivers. So, in that case, you need to update them manually. The first thing you can do is update through device manager software.
- Press the Windows key + R on your keyboard to open the Run dialog box.
- Type “devmgmt.msc” in the dialog box, and press Enter to open Device Manager.
- Expand the “Keyboards” section.
- Right-click on your keyboard device and select “Update Driver Software.”
- Select “Search automatically for updated driver software.”
- Windows will now search for and install the latest keyboard drivers.
If this doesn’t update your keyboard drivers or says, it’s already at their latest version. Then go to the official keyboard manufacturer’s website, for example, Logitech or Razor. Next, visit the product page of your keyboard. Next, search for the “downloads” section or “drivers” or “softwares” section to download and install them. Then restart your computer. For a detailed guide on driver updates, see the following article on how to update keyboard drivers in Windows 10.